Privacy Policy
This Privacy Policy explains how Rhydwyn collects, uses, discloses, and safeguards information when you visit our website or use our platform. Please read this policy carefully. This is a general template and should be reviewed and adapted to reflect your actual data practices and applicable law before publication.
Last updated: [insert date]
1. Who We Are
Rhydwyn ("we", "us", or "our") operates an AI-driven decision-optimisation platform that supports data-led investment decisions through copy-trading tools and continuous risk monitoring. This policy applies to all information collected through our website, applications, and related services (collectively, the "Platform").
2. Information We Collect
We may collect the following categories of information:
- Account information: name, email address, phone number, and credentials you provide when registering for the Platform.
- Identity and verification data: information required to meet applicable verification obligations, where relevant to your use of the Platform.
- Usage data: information about how you interact with the Platform, including pages visited, features used, and timestamps.
- Device and technical data: IP address, browser type, operating system, and device identifiers collected automatically.
- Communications: records of correspondence when you contact us through forms, email, or support channels.
- Cookies and similar technologies: as described in Section 7 below.
We do not knowingly collect sensitive personal information beyond what is strictly necessary to provide the Platform.
3. How We Use Information
We use the information we collect for purposes including:
- Providing, operating, and maintaining the Platform and its features.
- Creating and managing user accounts.
- Communicating with you about updates, support requests, and service-related notices.
- Monitoring, analysing, and improving Platform performance and usability.
- Detecting, preventing, and addressing fraud, security incidents, or technical issues.
- Complying with legal obligations applicable to our operations.
We do not use your information for purposes incompatible with those described in this policy without providing further notice.
4. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, and our legitimate interests in operating and improving the Platform, provided such interests are not overridden by your rights and freedoms.
5. Sharing of Information
We may share information with:
- Service providers: third parties that support hosting, analytics, communications, or technical infrastructure, under contractual confidentiality obligations.
- Professional advisers: legal, financial, or regulatory advisers where necessary for our operations.
- Authorities: regulators or law enforcement where required by applicable law or to protect our rights.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.
We do not sell personal information to third parties.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Platform, remember preferences, and understand usage patterns. You can control cookie preferences through your browser settings; disabling certain cookies may affect Platform functionality. Where required, we will request your consent before placing non-essential cookies.
8. Data Security
We implement reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Where information is transferred across borders, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements. Further detail should be added here once specific infrastructure and vendor locations are finalised.
10. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information, to object to certain processing, and to request portability of your data. To exercise these rights, please contact us using the details on our Contact page. We will respond in accordance with applicable law.
11. Children's Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.
12. Third-Party Links
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their respective privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page with an updated effective date. Continued use of the Platform after changes become effective constitutes acceptance of the revised policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.
This document is a general-purpose template provided for informational structuring only. It does not constitute legal advice and does not guarantee compliance with any specific law or regulation. Rhydwyn should seek qualified legal review before relying on this policy in production.